Do you want to buy Jacket from Qua-luxe.com? Are you considering placing order? Wondering if the store is genuine? Read this review to know everything about the Qualuxe online store.
Qua-luxe.com: Is This Website Legit?
Qualuxe other wise known as Qua-luxe.com is an online store that sells Men T-shirts. Unfortunately, We research and found out some drawbacks about the store. Below are the red flags attached to the store-
6 Reasons Why Qualuxe Is Not A Genuine Website:
Customers Complaints:
Customers gave Qua-luxe com 1 star rating expressing their unpleasant experience with the store. Negative reviews were left online. Below is one of the review by a customer-
Very bad company. Advertises real leather and it is fake leather can’t return any items even though they lied
By Sue
Poor Customer Support:
There is no means of contact on the website. No phone number, No email address. How then can customers contact the store after placing order? This is suspicious!
No Business Address:
Qualuxe online store did not provided a physical business address. This does not look good. How then can customers locate the store in case of refund/return of goods?
Lacks Security:
There is no trust seal from Norton, McAfee etc. As a result of this, Customers financial and personal details are not secured and are vulnerable to online hackers. Beware!
No Social Media Presence:
Don’t you think that the people behind this Qua-luxe com are afraid of being exposed on social media plat forms? There is no social media icon on the website. We searched and could not find any official social media page belonging to the store. Beware!
Website Age:
According to WHOIS ( a domain checker), The website was registered on 2 March 2022. This means that the website was recently created and has not passed the test of time. Newly registered websites can’t be vouched for as there is no previous history. Also, Online scammers uses newly created websites in their fraudulent practices.
Conclusion:
From our findings, Qua-luxe.com, just like Shinesapparel, Bizbuy, Dannshoes, Malvos, Movidaco are not trustworthy online stores. As a result of this, we cannot vouch for its authenticity. Hence, customers are advise to tread with caution.
According to FTC, fraudulent online stores is one of the most reported fraud categories in 2022. Reports online show that more than one thousand persons fall prey to this kind of scam monthly. This is as a result of unchecked advertising on social media, cheap prices, and unsecured payment systems.
If you’ve fallen prey to this kind of scam, kindly contact your bank for a chargeback.
Meanwhile, have you shopped from this online store? Was your experience pleasant or sour? Please let us know in the comment section.
The product received in both times are terrible.
I ordered a real suede jacket received it stained and not the colour at all. It looks as if someone has worn it. I tried to exchange as a default and they will not take it back.
The other is the business jacket large size and it is suppose to be of quality. It is made in China, no brand name on it and the material is poor. Never never never will I order from them again.
As well paid for a 2 day delivery it tooks 3 weeks.
My recommendation. Stay away.
Hi, my name is Kevin and along with my wife Renee, we are the recent new owners of Qua-Luxe.com. As part of our store re-launch, we have engaged a new customer service team. I have almost 30 years experience in world-class customer service and this is an integral part of our mission. With this, we have refreshed and updated policies, including the return policy. Shipping timelines have been within expectations set for timing, and if any delay, I personally reach out and provide proactive feedback. As we move forward, we are working to refresh our social media presence, as well as product set.
Recent customer feedback and testimonials have been very positive, and the most recent being:
“Customer service: Top Tier
I attempted to order this jacket, online however my banking institution declined the transaction. Not thinking too much of it, as banks will decline activity that appears suspicious in nature.
A short time later, the actual owner reached out to me, via email explaining what happened with the transaction. I have NEVER had such thing happen to me, before. He was so kindhearted in his approach, while thoroughly outlining what I needed to do to clear the transaction. His efforts were tireless, yet efficient. Not only was he able to clear the transaction, he kept me informed throughout the entire process.
I was able to purchase my jacket, my exchange via email was nothing short of stellar and he even doubled checked that my order was correct. I thought I had ordered the jacket in white.
While these might seem like small gestures or just customer service practices, this is what keeps a customer’s business.
I can NOT wait for my jacket to arrive.
Remember guys, like, browse, and shop! You won’t be disappointed, this I know. ☺️”
If any questions, please feel free to reach out to us at “service at qua-luxe dot com” (this reply post won’t allow for the email address to be listed directly) and I will be happy to personally speak with you.
Hi, my name is Kevin and along with my wife Renee, we are the recent new owners of Qua-Luxe.com. As part of our store re-launch, we have engaged a new customer service team. I have almost 30 years experience in world-class customer service and this is an integral part of our mission. With this, we have refreshed and updated policies, including the return policy. Shipping timelines have been within expectations set for timing, and if any delay, I personally reach out and provide proactive feedback. As we move forward, we are working to refresh our social media presence, as well as product set.
Recent customer feedback and testimonials have been very positive, and the most recent being:
“Customer service: Top Tier
I attempted to order this jacket, online however my banking institution declined the transaction. Not thinking too much of it, as banks will decline activity that appears suspicious in nature.
A short time later, the actual owner reached out to me, via email explaining what happened with the transaction. I have NEVER had such thing happen to me, before. He was so kindhearted in his approach, while thoroughly outlining what I needed to do to clear the transaction. His efforts were tireless, yet efficient. Not only was he able to clear the transaction, he kept me informed throughout the entire process.
I was able to purchase my jacket, my exchange via email was nothing short of stellar and he even doubled checked that my order was correct. I thought I had ordered the jacket in white.
While these might seem like small gestures or just customer service practices, this is what keeps a customer’s business.
I can NOT wait for my jacket to arrive.
Remember guys, like, browse, and shop! You won’t be disappointed, this I know. ☺️”
If any questions, please feel free to reach out to us at “service at qua-luxe dot com” and I will be happy to personally speak with you.
Hi, my name is Kevin and along with my wife Renee, we are the recent new owners of Qua-Luxe.com. As part of our store re-launch, we have engaged a new customer service team. I have almost 30 years experience in world-class customer service and this is an integral part of our mission. With this, we have refreshed and updated policies, including the return policy. Shipping timelines have been within expectations set for timing, and if any delay, I personally reach out and provide proactive feedback. As we move forward, we are working to refresh our social media presence, as well as product set.
Recent customer feedback and testimonials have been very positive, and the most recent being:
“Customer service: Top Tier
I attempted to order this jacket, online however my banking institution declined the transaction. Not thinking too much of it, as banks will decline activity that appears suspicious in nature.
A short time later, the actual owner reached out to me, via email explaining what happened with the transaction. I have NEVER had such thing happen to me, before. He was so kindhearted in his approach, while thoroughly outlining what I needed to do to clear the transaction. His efforts were tireless, yet efficient. Not only was he able to clear the transaction, he kept me informed throughout the entire process.
I was able to purchase my jacket, my exchange via email was nothing short of stellar and he even doubled checked that my order was correct. I thought I had ordered the jacket in white.
While these might seem like small gestures or just customer service practices, this is what keeps a customer’s business.
I can NOT wait for my jacket to arrive.
Remember guys, like, browse, and shop! You won’t be disappointed, this I know. ☺️”
If any questions, please feel free to reach out to us at the email address listed in the
“Contact” section of http://www.qua-luxe.com (this reply section won’t allow for me to listed it directly) and I will be happy to personally speak with you.
Thank you.